Privacy Policy

Last updated: 14 November 2026

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WHO WE ARE

Buildworth is a trading name of Buildcon Ltd, a company registered in England and Wales (company number 09473449), 20 Irvine Avenue, Harrow HA3 8QE. We are the controller of your personal data. Contact: info@buildworth.uk or 0203 769 7057.

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WHAT WE COLLECT

- Name, address, phone and email: from our quote and contact forms, phone calls, emails and WhatsApp.

- Property and project details (photos, plans, access notes, budgets): from you, your architect or designer, and our site visits.

- Payment and invoice records: from payments you make to us. We never store full card details.

- Progress photos and videos of the works: taken on site during the project.

- Website use (pages visited, device, approximate location): from cookies, only with your consent. See our Cookie Policy.

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WHY WE USE IT, AND OUR LEGAL BASIS (UK GDPR)

- To answer enquiries, visit and quote: steps before a contract, at your request.

- To deliver your project, manage subcontractors and suppliers, and provide aftercare: performing our contract with you.

- To keep invoices, tax, health and safety, building control and insurance records: legal obligation.

- To take anonymous progress and completion photos for marketing and training, place a site board during the works and for 14 days after, and ask you once for a review after completion: our legitimate interests. You can opt out at any time, before or during the works.

- To show completed work to prospective clients: your consent, asked for each visit.

- To send marketing emails: your consent. You can unsubscribe at any time.

- Analytics cookies: your consent.

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WHO WE SHARE IT WITH

Only those who need it to deliver your project or run our business: our vetted subcontractors and suppliers working on your job; architects, engineers, building control, warranty providers and utility companies; our IT providers (Wix, HubSpot, Google Workspace, WhatsApp); our accountants, insurers and legal advisers; and debt recovery agents if an invoice remains unpaid. We never sell your data.

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INTERNATIONAL TRANSFERS

Some providers (for example HubSpot and Google) may process data outside the UK. When they do, they use the UK's approved safeguards, such as the UK-US Data Bridge or International Data Transfer Agreements.

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HOW LONG WE KEEP IT

- Enquiries that don't go ahead: 2 years from last contact.

- Project records, contracts and invoices: 6 years after completion (12 years where a contract is signed as a deed).

- Health and safety records: as the law requires.

- Marketing photos: until you ask us to remove them.

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YOUR RIGHTS

You can ask to see, correct or delete your data, restrict or object to how we use it, or move it to another provider. Email info@buildworth.uk and we will reply within one month.

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COMPLAINTS

Please tell us first. You can also complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint or 0303 123 1113.